oCommunity Suite v3.2

Users Manual

Topics IndexTroubleshooting

Evaluation & Licensing

Online Community Suite v3.2 has a free and a paid version.
In the free version, all operations are limited to 20 users. In order to remove the limitatio you need to purchase a license.

If the software is not registered with a valid license key, it will run in Evaluation mode. In Evaluation mode the software will have all features enabled, but all operations will be limited to 20 users only.

Registering
When you purchase a license, you will be issued a license name and license key. Use the licensing information to register the software by entering the licese name and key into the Licensing dialog box that pops up every time the software is started in Evaluation mode.

When entering your licensing informaiton, please make sure that you enter the name and key correctly, with proper capitalization (case does matter) and punctiation. Do not include any quotation marks and/or empty spaces before of after the name and key. Referer to the herein shown screenshot for an example of a correctly entered license.

For your convenience there is a special button to automatically extract your license from Clipboard. When you receive your activation email, please copy its contents to Clipboard. Then use the "Click here to automatically get your license from Clipboard" button to have the program auto-fill the license name and key fields for you.

Lost Licenses
If you have misplaced or otherwise lost your license, you can use the following page to have it emailed to you. Your most recent license key and CAPTCHA Services key will be emailed to the email address we have on file for you. That is the email address used for your last order.

Retrieve Lost License

Important
When you click the OK button the program will remain in Evaluation mode until it's restarted. Please close the program and then start it again. If you have entered your license correctly, the software will switch to full mode.

On Mac OS X, do not use the Apple+Q key, or the Quit command to close the program. Use the leftmost X button instead. You should get a confirmation dialog box asking whether you really want to exit oCommunity Suite.

oCommunity Suite Licensing
Windows / Mac


Should you have any problems installing and running the suite, please email our 24/7 support line at support@ocommunity.net.

Thank you for using our product.
oCommunity Suite

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Email:info@ocommunity.net

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